Refund Policy

Thank you for shopping at Bella Bishara's website. This Refund Policy outlines the terms and conditions regarding refunds and returns for purchases made on our website.

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**Refund Eligibility**

- We offer refunds on eligible items within 14 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
- Refunds are only available for products that are damaged, defective, or significantly different from the product description on our website.

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**How to Request a Refund**

- To request a refund, please contact us at bellabishara@gmail.com with your order number and a description of the issue.
- We may require photographic evidence or additional information to process your refund request.

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**Refund Process**

- Once your refund request is received and approved, we will initiate a refund to your original method of payment.
- Refunds may take several business days to process, depending on your payment provider's policies.
- Shipping costs are non-refundable, and you will be responsible for paying the return shipping costs unless the return is due to our error.

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**Non-Refundable Items**

- Gift cards, downloadable digital products, and personalized/customized items are non-refundable.
- Sale or clearance items may be eligible for exchange or store credit only, at our discretion.

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**Damaged or Defective Items**

- If you receive a damaged, defective, or incorrect item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
- Claims for damaged or defective items must be reported within [insert number] days of receiving the order.

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**Return Shipping**

- If you are returning an item for a refund or exchange, you will be responsible for paying the return shipping costs.
- We recommend using a trackable shipping service and purchasing shipping insurance for returns to ensure the items are received by us safely.

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**Contact Us**

If you have any questions or concerns about our Refund Policy, please contact us at bellabishara@gmail.com

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this Refund Policy.